Privacy Policy & IDD Information

Your information may be passed onto us from a third party with your knowledge or permission, who may ask our firm to contact you by either telephone, text message, letter, email, social media, fax, or by you making enquiries to our website. The reasons we collect data from you is so that we can source a more relevant and suitable mortgage, loan, finance and/or insurance product(s) for you, or make introductions to other firms where we do not have access to certain products ourselves. Our firm can collect data via its website by the use of "cookies" which are small text files that can be read by the web server in the domain that puts the cookie on your computer's hard drive. We may use cookies to store your preferences and settings which help you when accessing our website. You have the option to accept, block or delete cookies when accessing our website to personalise your experience with us.

To enable us to source the most effective product(s) for you, we need to collect data about you, your family, including your children (the data being limited and for information purposes only). They will not form part of any contract with us. Your occupations, income and expenditure, financial commitments including credit facilities and bank details you hold as well as any mortgages and insurances that you may hold. We may ask for details of your health, medical history and ethnic origin if discussing various insurances with you. You must provide us with accurate information. We will also need to know of any third-party relationships you hold with any industry connections such as your Bank, Lenders, Insurers, Solicitors, Conveyancers, Will Writers, Surveyors, Estate Agents/ Management Agents and Accountants, so we may liaise with them on related issues to improve the service we provide to you. This information is stored within our Data Base.

From time to time we may pay for the contact details of people who might be interested in hearing from us in future. These may come from retailers or from companies who conduct telephone or online surveys or social media engagement, to promote and gather interest for organisations. Before we purchase contact information, we always check the wording used when your information was originally collected, to ascertain how we process your data. You may who have actively expressed interest in receiving information from us, which means we would contact you under consent or you have shared information which could mean we have a legitimate interest to contact you. Where data is shared outside of the EEA we will take the necessary and appropriate technical and organisational measures to protect our customer's data

Our firm aims to source the most suitable product(s) for you from many product providers available to us which necessitate our firm to pass on the data we have collected about you to various controlled affiliated third parties, using third-party software to compare and research various products for you. We may also obtain some information from third parties, for example, credit checks, information from your employer, and searches of information in the public domain such as the voter's roll. We may use technology solutions to assist in the collection of Your Personal Data for example software that can verify your credit status. We will only do this if we have consent from you for us or our nominated processor to access your information in this manner.